Oracle plus NetSuite Services

Customer Service and Support Solution

Help Small and Mid-sized Businesses in New York & Philadelphia Area Enhance Customer's Experience

Horizon Associates Group LLC offers top-of-the-line software to enhance and streamline your customer's experience through NetSuite. Ranging from $999 to $14,999 a month, NetSuite offers Editions to fit your company's needs. Customers who feel cared about are much more likely to return to your business, so consider integrating NetSuite applications including CRM into your business.

To enrich your customer's experience, Horizon Associates Group, LLC proudly offers these add-ons:

  • NetSuite Issue Management Module allows you to keep track of and manage defects or enhancement requests with a closed-loop corrective action process seamlessly integrated with support and service. Issue Management is fully integrated with NetSuite CRM so you can take care of customer complaints and problems with products.
  • NetSuite Advanced Project Accounting lets you analyze your employees' workload and efficiency. All information relating to clients is managed in one place so you can track resources in real-time to provide customers with the best support.

Our experts are ready to speak with you if you have any questions. Feel free to call us at 866-638-7848 today!

Horizon Associates Group, LLC Logo NetSuite Solution Provider NetSuite SuiteCloud Developer Network Horizon Associates Group, LLC : NetSuite Star Award winner